Information for SSC patients

Information for Our Patients

This page contains much of the information new patients need when setting up their first appointment. If you have other questions, please do not hesitate to contact us.


For an appointment, please call our office at (704) 364-8100, or contact the number for the doctor whom you would like to see. Visit our locations page for complete list of our office locations and direct contact information for each.

If circumstances prevent you from keeping an appointment or you anticipate being late, please notify our office and we will be happy to reschedule. Kindly provide a 24 hour notice for all cancellations, if possible.

We ask that you please verify participation in your insurance when making your initial appointment. You can verify our participation with your insurance company by referencing the section titled Insurance Information below, or our Patient Service Representatives will be happy to assist you with any questions you may have regarding insurance.

We also ask that patients obtain any required referrals from their primary care physician prior to their appointment, and bring a copy to their appointment.


We ask that patients obtain any required referrals from their primary care physician prior to their scheduled appointment and bring a copy to their SSC appointment.

Insurance co-payments are required at the time services are rendered.

Should you require surgery, our staff will make every effort to see that your insurance company has been notified and that all precertification requirements have been met. We encourage you to communicate with your scheduler to insure this has been handled, if applicable.

You are our best source of information regarding your coverage. Please provide us with up-to-date information regarding all of your insurance policies at every visit to our offices.

Below is a partial list of insurance companies and programs with which we cooperate. Please click an icon to visit their respective websites.